In this video demonstration, we’ll show you the basics steps for making a soft serve milk shake. We selected the shake as the first in our series of training videos because it is our most popular treat and one of our best sellers.
Tour of the Machine
Before you get into the video and the how-to of the making process, we’ll take a brief tour of the milk shake machine. You’ll learn about what it does and the various parts that you’ll be using to control the process.
Safety Concerns
In all of our videos we’ll also identify any safety hazards and what precautions you’ll need to take to be safe when using the machine.
Tags and Job Aids
We’ve already talked about our time honored learning tool called Tags and Job Aids. In this video, we’ll show how we want you to use them. Here are the tags you’ll use when making shakes. Listen for them as you watch the video:
- “Button It Up” to Mix
- “Button It Up” to Clean
- “Fill Your Cup Halfway Up”
- “Flavor in the Middle”
On with the Show
With this as background information, take a close look at the process of making a great milk shake. We start at the very beginning with an order announcement, “Regular Chocolate Shake”. We’ll remind you to repeat the order loud enough for the cashier to hear and to confirm the details of the order.
And here are the steps in the process:
- select the proper size container

- fill the container half way up
- button it up to clean the spindle
- add the flavor in the middle
- button it up to mix the chocolate
- button it up to clean the spindle
- fill the cup up the rest of the way
- button it up to mix
- land it and wipe
- straw and lid
- perfect delivery
With this as background information, take a close look at the process of making the perfect Shake.
Blast Practice List
Look at the video as many times as you need to become totally familiar with the techniques and key steps. When you feel comfortable with what you’re doing, let us know and we’ll set you up for the hands-on practice phase of making a Shake. You will make the following flavors:
- Chocolate
- Vanilla Nut
- Strawberry
- Razzberry
- Peanut Butter
- Cappuccino
- Vanilla Malt
- Salted Caramel
- Chunkie Oreo
- Chunkie Reeses
- Cake Batter
With that overview, here’s the video. Enjoy.
